It is always annoying when something comes in between. For you, because the long-awaited vacation falls into the water and for us, because rooms remain free that would otherwise have been booked by other guests.
The Austrian hotel contract conditions apply.
This means - if you cancel up to 3 months before the actual arrival, there are no cancellation fees!
Cancellation from 3 months to 1 month - 40% of the booking price.
Cancellation from 1 month to 1 week - 70% of the booking price.
Cancellation in the last week - 90% of the booking price.
In the event of early departure, the entire reservation amount must be paid.
[We always recommend taking out travel cancellation insurance to save you the hassle and costs of a cancellation!
LINK englisch: https://start.europaeische.at/hos-en?AGN=511132
These are often also included with credit card providers (e.g. VISA, Mastercard ...).
Info: It is not mandatory to pay for the holiday with this card, in most cases the card only has to be used regularly!]