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Cancellation policy

It is always annoying when something comes in between. For you, because the long-awaited vacation falls into the water and for us, because rooms remain free that would otherwise have been booked by other guests.

The Austrian hotel contract conditions apply.

This means - if you cancel up to 3 months before the actual arrival, there are no cancellation fees!

Cancellation from 3 months to 1 month - 40% of the booking price.

Cancellation from 1 month to 1 week - 70% of the booking price.

Cancellation in the last week - 90% of the booking price.

In the event of early departure, the entire reservation amount must be paid.

LINK: http://wko.at/wknoe/tf/oehvb.pdf


[We always recommend taking out travel cancellation insurance to save you the hassle and costs of a cancellation!


LINK englisch: https://start.europaeische.at/hos-en?AGN=511132


These are often also included with credit card providers (e.g. VISA, Mastercard ...).
Info: It is not mandatory to pay for the holiday with this card, in most cases the card only has to be used regularly!]